Customer service employees must acqiure some words and phrases for customer service regardless of the type of business.
This lesson will show some examples of good or bad custome service simulated and explain some aspects that learners should pay attention to.
INTRODUCTION OF CUSTOMER SERVICE SKILLS VIDEO LESSON SERIES
Surely it costs a lot to train new employees. It happened quite often that new employees just quit despite your efforts by taking time out of your busy schedule to train them.
However, all employees, regardless of length of employment, are required minimum training for
good customer service. Untrained customer service skills may cause inconvenience to customers and may damage to your business reputation.
This lesson aims to help employees self-train the basics of customer service.
This lesson will show some examples of good or bad custome service simulated and explain some aspects that learners should pay attention to.
INTRODUCTION OF CUSTOMER SERVICE SKILLS VIDEO LESSON SERIES
Surely it costs a lot to train new employees. It happened quite often that new employees just quit despite your efforts by taking time out of your busy schedule to train them.
However, all employees, regardless of length of employment, are required minimum training for
good customer service. Untrained customer service skills may cause inconvenience to customers and may damage to your business reputation.
This lesson aims to help employees self-train the basics of customer service.
