CONVINIENCE STORE CUSTOMER SERVICE SKILLS 2- STORE CLEANING ETIQUETTE

Be sure not to let store cleaning during business hours cause inconvenience to customers.

This lesson will show some scenes simulated and explain how customers adopt the different types of customer service and what employees should pay attention to.


INTRODUCTION OF CUSTOMER SERVICE SKILLS VIDEO LESSON SERIES

Surely it costs a lot to train new employees. It happened quite often that new employees just quit despite your efforts by taking time out of your busy schedule to train them.

However, all employees, regardless of length of employment, are required minimum training for
good customer service. Untrained customer service skills may cause inconvenience to customers and may damage to your business reputation.

This lesson aims to help employees self-train the basics of customer service.



◆ CONVINIENCE STORE CUSTOMER SERVICE SKILLS 1- CUSTOMER SERVICE WORDS
http://www.youtube.com/watch?v=j1Pm2njCR4I

◆ CONVINIENCE STORE CUSTOMER SERVICE SKILLS 2- STORE CLEANING ETIQUETTE
http://www.youtube.com/watch?v=1EcdH_IDEug

◆ CONVINIENCE STORE CUSTOMER SERVICE SKILLS 3- RESPONSES TO REQUESTS TO USE THE RESTROOM
http://www.youtube.com/watch?v=KTtp1TFjzZI

◆ BAKERY CUSTOMER SERVICE SKILLS 1
http://www.youtube.com/watch?v=nbNX1cxWsfc

◆ PUB CUSTOMER SERVICE SKILLS 1
http://www.youtube.com/watch?v=HFXu1uwak6U

◆CAFÉ/RESTAURANT CUSTOMER SERVICE SKILLS
http://www.youtube.com/watch?v=s_CJsVfohUQ